One of my favourite brands for laptop bags has to be Knomo and I think I must have at least 7 of their pieces: 3 laptop bags, 2 sleeves, 2 small suitcases. I love their well thought out detailing when it comes to keeping your laptop safe, yet keeping the bags lightweight and nice looking.
I had been using one of them as my daily work bag when one day, on a business trip to London, I got caught in the tube-doors (I know...) and the already fragile strap broke. Needless to say I was not only pained, having to carry the bag with one handle all day, but also gutted to having broken my most used bag. I ended up shoving the bag into a corner of my wardrobe and forgetting about it until recently when I had a big tidy. I contacted Knomo but unfortunately got no reply to my request whether this could be fixed. And then I remembered somebody mention www.lincsrepair.co.uk, a guy who fixed all kinds of handbags and leather goods. So I popped him an email with the same pictures I had sent to Knomo:
Alan got back to me within a few hours with a quote and the suggestion to replace both straps to ensure both straps look the same. I sent the bag off and he then kept me up to date with what he was doing...
...and then a few days after that... tadaaaa...
So I can only recommend Alan at Lincs Repair. Have a look at his website for some case studies on what he can do, or rather what he has done to some LVs, Givenchy and Gucci bags.
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